Kingia Terms and Conditions

Welcome to Kingia Casino. These Terms and Conditions govern your use of our website, kingia.com, and all services we provide, including our casino games, sportsbook, bonuses and promotions. Kingia Casino is operated by Win Top Ltd, a company registered under number 16122, with its registered office at Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros, and licensed under licence No. ALSI-202509029-FI1. By creating an account and using our services, you agree to be bound by these terms in full.

Eligibility and Account Registration

To play at Kingia, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. We require registration to access our games, and you must provide accurate and complete personal data. Bonuses require a completed profile and an activated e-mail address before they can be credited to your account. We reserve the right to request additional verification at any stage, including phone calls and video verification of your identification documents.

We do not operate as a no-account casino. Every player must register, verify their identity when requested, and maintain accurate account information. Our Kingia login credentials are personal and must not be shared with any third party. You are responsible for keeping your Kingia casino login details confidential and for all activity occurring under your account.

Restricted Jurisdictions

We do not accept players from Afghanistan, Belarus, Curaçao, Cyprus, Estonia, Iran, Iraq, Israel, Lithuania, Malta, the Republic of Moldova, Myanmar, Romania, Russia, North Korea, the Netherlands, Sweden, Ukraine (including Crimea), the United Kingdom, the United States of America, Cote d'Ivoire, Armenia, Georgia, the Netherlands Antilles, all FATF blacklisted countries, and any other jurisdiction deemed prohibited by the competent authority. This list is not exhaustive and we may amend it at any time without prior notice.

Deposits, Withdrawals and Currencies

Our internal operating currency is the euro. We also accept cryptocurrency deposits in USDT TRC-20, USDT ERC-20, USD Coin, Ethereum, Solana, Tron, Bitcoin, Bitcoin Cash, Dogecoin and Litecoin. Transactions made in other currencies are converted, and the amount debited from your account may differ slightly from the amount displayed at checkout.

The minimum deposit across every payment method is €20, and the minimum withdrawal is €50. We offer deposit options including PaysafeCard, Apple Pay, Google Pay, credit card, Sparkasse, Deutsche Bank, Postbank, Revolut, online banking, and a wide range of cryptocurrencies. Withdrawal methods include bank transfer, credit card and cryptocurrency, each subject to its own per-transaction limit as detailed in our cashier section.

• We process all payout requests within three business days, excluding bank processing time
• We may request verification documents before processing any withdrawal
• We require any deposit to be wagered three times before related funds can be withdrawn
• Where several deposits are made without play, we will require the total combined amount to be wagered

If we cannot reach you by e-mail or phone within two weeks of your withdrawal request, we reserve the right to lock your account. If you fail to supply complete KYC information within 14 days of our request, we may confiscate any related winnings. Daily, weekly and monthly withdrawal limits are governed by separate internal policies; winnings exceeding the applicable monthly limit will be paid in instalments until the full sum is settled.

Bonuses and Promotions

At Kingia, we offer a range of promotional offers, including our Casino Welcome Pack of 440% up to €15,000 plus 560 free spins, a separate Casino 1st Welcome offer, a Crypto Welcome Bonus, and a Sport Welcome Pack. Here at Kingia Casino, we generally keep bonus offers active for seven days from the date of activation. Our wagering contribution table applies different weightings depending on the game type, with slots without bonus features contributing 100% and games such as craps, scratch cards and video poker contributing 0%.

We apply a Max Bet Cap to all welcome package bonuses; this value is not fixed and is displayed within your account. If you have a pending withdrawal, we will not credit any bonus to your account, and any unactivated bonus will be cancelled automatically once a withdrawal request is submitted. Our Friday Reload, WinStreak challenge, tournaments, and Premium Shop promotions are also subject to these general terms unless stated otherwise in their individual rules.

VIP Club and Loyalty Program

Our Kingia VIP Club rewards loyal players through a points ladder with published thresholds at Platinum II, Platinum III and Platinum IV. Each tier includes daily cashback, live rakeback, a personal VIP manager, messenger support and priority assistance. Lower-tier thresholds and benefits are determined internally and may be communicated directly to eligible players. Chips earned through deposits can be redeemed in our Premium Shop for a range of items.

Game Rules and Fair Play

We offer slots, live casino games, a sportsbook, and categories such as Drops & Wins, Bonus Buy, and seasonal promotions including the Halloween Carnival and The Golden Tusk. Our game library includes titles from over 110 providers, and all games are provided under licence by their respective studios. We do not guarantee the availability of any specific title at all times, as providers may update or remove content without notice.

We reserve the right to void any game round, wager or bonus win if we detect a technical malfunction, exploit, collusion, or any form of fraudulent activity. Any attempt to manipulate our systems, including the use of bots or automated software, will result in immediate account suspension and forfeiture of funds.

Responsible Gambling

We are committed to promoting responsible gambling practices across our platform. You may request self-exclusion at any time by contacting [email protected]. We encourage all players to set personal deposit and time limits and to seek support if gambling activity becomes difficult to control.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted access to Kingia casino online services. We shall not be liable for any losses arising from technical failures, internet connectivity issues, or events beyond our reasonable control. Our liability, where it cannot be excluded by law, shall be limited to the amount of your original wager or deposit in dispute.

Changes to These Terms

We may amend these Terms and Conditions at any time, and updated versions will be published on our website. Continued use of our services after any change constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of any updates affecting your use of Kingia Casino.

Contact Us

If you have any questions regarding these terms, our support team is available via live chat and e-mail. You can reach us at [email protected] for general enquiries, or at [email protected] for self-exclusion requests. Our VIP members benefit from a dedicated priority support line and messenger assistance.